Press Pass 30 Day Money Back Guarantee
We offer a 30 Day Money Back Guarantee on our 2 years and 5 years Press Pass Kits.
We do not offer a money back guarantee on the 10 year or LIFETIME Press Pass kits.
If for any reason you are not 100% pleased with your purchase, simply send us an email through our Contact Us page and let us know how we can assist you and make it right.
If you would like to return your Press Pass Kit, please follow these instructions:
1) Send us an email with your name, and Photographer ID number and we will give you an RMA (Return Merchandise Authorization) number.
2) Include this RMA number on the front of your package or on the shipping label or on a piece of paper and include it inside the package.
3) Include all the items that were shipped to you. If any items are missing, the value of those items will be deducted from your refund.
4) You must use a traceable shipping method such as UPS, FEDEX, DHL or UPSP with tracking.
5) Email us the tracking number once you ship it.
6) You must indicate that the total value is $10 on your customs declaration form or the package will be returned back to you.
7) Once we receive your package, please allow approximately one week for us to issue you a refund. We will refund you in the same payment method you used to buy the Press Pass Kit.
8) Send your returns to:
Picture Stock Worldwide Inc
RMA # XXXXXX
2 Toronto Street
Toronto, ON M5C 2B5