Picture Stock Worldwide Inc respects and maintains high standards to protect the privacy and confidentiality of our journalists, photographers, customers and clients worldwide.
Picture Stock Worldwide Inc. truly respects your privacy. We realize the growth of online services raises questions concerning the nature, use and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding the privacy of information received by mail, phone, fax, online and Internet activities.
Picture Stock Worldwide does not sell, rent, share, barter or trade any information from our customers, clients or photographers such as their name, address, phone and/or cell number(s), fax number and email address under any circumstances whatsoever to any third party at any time ever. We work hard to safeguard the privacy of your personal data. This has always been and always will be our policy. No amount of money can buy this information from us, period.
How we use your mailing address
We ask for this information so that we can ship your World Press Pass back to you and/or any letters that are sent by us through regular mail or by courier including World Press Pass renewal letters. We may also send out special promotions and offers related to Picture Stock Worldwide by regular mail. You can expect to receive 0-2 pieces of mail per year directly from Picture Stock Worldwide or from a third party mailing center that we hire to mail out our material.
If you have a balance owing on your account, your World Press Pass is due to expire or we need to update your mailing address, we will contact you by email first then by postal mail followed by phone if we did not reach you through the first two resources.
Customers who join our Affiliate Program will receive their commission check payments from a third party whom we have hired to manage our affiliate program.
If you pay by check and the check is returned back to us from our bank for whatever reason, a copy of the check will be scanned and emailed first then mailed to you if necessary along with a balance owing letter and any bank charges we received from our bank.
How we use your phone number
We ask for your phone number in order to call you should any questions or concerns arise about your World Press Pass order and we cannot reach you by email.
How we use your email address
We send out our newsletter by email approximately once per month to all our newsletter subscribers, photographers, customers who have placed an order with us, affiliates and everyone who contacts our Email Support Center even before becoming a customer. Anyone can easily OPT-OUT of our newsletters anytime by clicking on the unsubscribe link located at the bottom of each email newsletter which is sent out by a third party email firm.
An email is also sent when any of the following occur:
1) We have question(s) pertaining to an order.
2) An order for a World Press Pass is completed and ready to be shipped out.
3) If an order is being shipped by courier, you will receive an email with the tracking number from the courier company directly such as FedEx.
4) An order has been placed, either online, by fax or by mail but payment was not made.
5) A copy of a media letter that was sent out on Picture Stock Worldwide company letterhead on your behalf is emailed to you for your records.
6) Your World Press Pass is about to expire.
7) A balance owing on your account. We will send you a notice by email first then followed by mail if required and/or by phone.
8) Affiliates pertaining to their affiliate accounts with Picture Stock Worldwide may also be contacted by our third party Affiliate Program Provider(s) which are in partnership with Picture Stock Worldwide for the sole purpose of your Picture Stock Worldwide Affiliate Program/Account.
We hate spam just as much as you do. We will never give out your email address or any personal information to any third party, nor do we make it available to any person or company under any circumstances whatsoever.
Ordering products online from our web site
We use the latest and highest secure encryption technology on our web site when you place an online order. Your credit card number and information will never be made available to anyone other than your bank. Our credit card processing service provider which processes your credit card order(s) and information will communicate with your bank only. If Picture Stock Worldwide processes any credit card manually, all information is then cross-cut shredded once your information is processed.
You also have the option of paying through PayPal for any of our products and/or services
All testimonials received at Picture Stock Worldwide are kept on file. If we use your testimonial on our web site or on any of our advertising, marketing or promotional material, we will either use your initials or first name and last initial with the state/province or country from which you reside. We may also use your full name followed by your state, province or country in which you reside. The public will never be given any of your personal information. If anyone asks to see any testimonial on file, all your personal information will be blocked out.
Contacting our photographers
It is a strict Picture Stock Worldwide company policy that we do not give out any information from any of our photographers, journalists or customers to anyone who asks for it for any reason including the purpose of asking about their involvement with Picture Stock Worldwide.
Who can I contact for more information?